Customer service and support is possibly one of the most underestimated areas of any company.
There is no better advertising than positive word of mouth from someone you know. With that in mind, here is a company I found online earlier today called ‘Get Satisfaction’: http://getsatisfaction.com.
First impressions are that it looks like a fantastic service, taking [...]

Here’s a progress update following up from yesterday’s adventures in coding.
The Facebook Connect application “beyond content” is indeed up and running. Woo hoo!
If you haven’t already signed into Facebook during this internet browser session, click on the “connect with facebook” button at the top of my homepage to do so.
You’ll know if you are signed in [...]

Today I’ve been working with the Facebook Connect application code. Although there have been a few attempts by coders to provide a plugin that anyone can use, Wordpress bloggers are still waiting for the definitive answer.
Rumours are circulating this month that Facebook themselves have one for Wordpress in development. After the last three hours of [...]